Our Process
Find out how our process Can guide you
Expert planning. Thoughtful engineering. Passionate construction. All of these things are needed to help deliver the best experience to all of our customers. Whether it's being guided through our showroom by a dedicated salesperson, you welcoming one of our technicians into your home for an in-person consultation, or carefully planning, engineering, and construction of your custom smart home solution, we take pride in providing the best service possible. From start to finish, you can expect nothing but an exceptional experience from all of us at Elite Automation & Technology every time.
Your Journey At a Glance
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CLIENT ASSISTANCE
This is where all client journeys begin. From the first phone call or visit, we listen first, then become the protectors of your vision.
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PLANNING & DESIGN
As your vision begins to take shape, it moves into the design phase, which we call the “takeoff.” Our Design Team turns the vision into architectural reality.
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Project Management
Designs approved? You’re ready for implementation. Elite Automation & Technology are the best in the field at delivering the vision: on time, on budget, and to perfection.
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We Manage Your Electronic Lifestyle
Our Service team proactively manages your system so you can focus on enjoying your home. In fact, arriving at the Service Management part of your journey means joining our network of happy customers.
Belief System
Lots of firms can claim to have a process like ours. But here at Elite Automation & Technology, we believe our process is successful because it’s fueled by core principles, not empty promises. The simple beliefs below further define our approach and commitment:
Trust
Integrating technology into your home can feel incredibly overwhelming. There are so many spaces to consider, a wild and...
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wide range of products to choose from, and different approaches and price points among firms. etc. At Elite Automation & Technology, we start slow, understanding that you only have a small thimble full of trust to give. We completely get it, and believe that it’s on us to grow that trust, building the relationship and earning your respect and faith in our work.
Decisions
There’s a famous moment, when remodeling a home or building a new one, that you will have to choose all of the doorknobs...
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These doorknobs will be absolutely everywhere in your home… because you use doorknobs every single day! Suddenly, choosing a doorknob will seem like the most important decision of your life. The work we will do together can feel similar at times. But it is so much more rewarding, as the right technology plan truly does open new worlds within your home. Whether it’s the best in whole-home audio, smart lighting or home control, we’re ready for the “doorknob” moment. We present lots of choices, provide lots of guidance, and do it all with patience and respect.
Visions
We know that your goal is not to research long lists of technical equipment, study system requirements, or understand how...
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it all works together. No — your goal is completion, to be in your beautiful home, enjoying your favorite cocktail, glass of wine, movie, or music in the perfect lighting and with total control. So at Elite Automation & Technology, that is where we begin: by dreaming that dream with you. Seeing the completed vision, every day, in your home. Because when we keep our eyes trained on that vision, we can do anything.
Our Process
Consultation
The first step to engaging us for your home or office project is to schedule an on-site consultation with us. Someone from our team will meet you at your home or business to discuss what you would like to do, answer any questions you have, review plans, and determine a budget. From there we will create a scope of work based on our conversation that will help us in the next phase of our process — System Design & Engineering.
System Design & Engineering
During system design & engineering, our team is working from construction plans and your approved scope of work to complete a comprehensive design within budget. Along with a full set of design documentation, we are typically collaborating with your builder, designer, and other trades to ensure our work is well thought out and captures any changes as they arise. Through our process, you can feel confident that we’re creating a custom solution that will give you the best experience possible.
Lighting Design
Not only will our team engineer your lighting control system, but we also offer in-house lighting design services. During lighting design, we select fixtures and accent lighting, create a layout, and do so in tandem with your lighting control solution. We identify where keypad and dimmer locations will be called out and create lighting scenes to best create a space that is warm and inviting while enhancing the natural beauty of your home.
Project Management
A smart technology project takes effective planning, organizing, and allocating resources to make sure it’s completed on time and with the desired result at fit and finish. Additionally, procedures and protocols need to be met and unforeseen problems should be resolved quickly. Our dedicated project managers oversee all details and consistently communicate with the contractor, subcontractors and owner. Job sites are dynamic with many moving parts and having a solid, experienced person responsible to bring it altogether makes all the difference. Given the multi-faceted nature of integrating different sub-systems from audio/video, lighting control, climate, security, networking, and we take a proactive approach and over-communicate every step of the way.
Installation
Putting all the parts and pieces together for smart technology and integrated systems need to be executed with skill, precision, and some finesse. As much as we value our manufacturer partners, different products and brands have nuances that require special know-how and experience to optimize installation and access all the needed functionality. Our trained technicians receive ongoing education and stay up to date on the latest standards and best practices. We take pride in executing your system design with quality craftsmanship so it functions as desired and is reliable.
Programming
Programming all of your technology to work together takes years of training and experience to master. Getting all of the products to talk to each other is only the beginning—the real artistry is in creating an interface that is easy to use and logic to make it all work together to meet your needs. Our programmers work closely with our design and sales team to ensure that your system will function the way you want it and be intuitive for daily users or people just visiting.
Service & Support
We want to ensure that you receive the best customer experience, but that doesn’t just end when your system is installed. Technology changes over time and can often require service or maintenance to continue operating at its best. We are your technology partner and are here to help with everything from maintaining your existing system to helping you optimize with the latest technology available. We are always here to provide expert advice, quality service, professional installation, and the best experience possible.
Plan Your Next Project.
Send us your details, and one of our friendly and knowledgeable professionals will reach out.